قدرت سے جڑیں، اپنے گھر کو ہریالی سے سجائیں
پودے لگائیں، ماحول کو خوشگوار اور صحت مند بنائیں۔
سرسبز پاکستان، ہمارا عزم اور ہمارا فخر

Delivery Policy

At New Green Traders, we aim to make your shopping experience simple and reliable by delivering your gardening products safely across Pakistan.

Delivery Partners

All orders are shipped through trusted delivery services, including:

  • M&P (Muller & Phipps)

  • Pakistan Post

  • Daraz Express

The delivery service may vary depending on the order, delivery location, product, and availability of the courier service.

Eligibility for Returns

A return or replacement may be requested if:

  • You received a wrong product or incorrect quantity.
  • The product arrived damaged or defective.
  • The product received is significantly different from the product ordered.

Return requests should be submitted within 48 hours of receiving the order.

How to Request a Return

Please contact us within 48 hours and provide:

  • Your order number
  • A clear description of the issue
  • Clear photos or a short video showing the product and its condition

Our team will review the request and guide you through the return or replacement process.

Help

Give us a shout if you have any other questions and/or concerns.

Email: island97hd@gmail.com

Phone: +92 (321) 8452718

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