Terms & Conditions
Terms & Conditions
Effective Date: September 19, 2026
Welcome to New Green Traders. By accessing our website or purchasing products from us, you agree to the following Terms & Conditions.
Please read these terms carefully before placing an order.
About Our Store
New Green Traders operates as an online gardening and plant-growing supplies business in Pakistan.
Our products may include grow bags, pots, seeds, cocopeat, compost, gardening accessories, and other gardening-related products.
Products Information
We make reasonable efforts to ensure that product descriptions, photographs, sizes, quantities, colors, and specifications displayed on our website are accurate.
However, slight differences may occur due to:
Screen and device settings.
Product manufacturing batches.
Natural variations in gardening and agricultural products.
Photography and lighting conditions.
Customers should carefully review the product description and specifications before placing an order.
Product Availability
All products are subject to availability.
If an ordered product becomes unavailable after an order is placed, we may contact the customer regarding an alternative product, revised order, or refund where applicable.
Prices
Product prices are displayed on the website in Pakistani Rupees unless otherwise stated.
Prices may change without prior notice. The price applicable to an order will generally be the price displayed when the order is placed, subject to any obvious pricing or technical errors.
Orders
When you place an order, you are making a request to purchase the selected products.
We reserve the right to verify an order before dispatch and may cancel or decline an order where necessary, including in cases of suspected fraud, incorrect pricing, unavailable stock, incomplete information, or other legitimate business reasons.
Cash on Delivery
Where Cash on Delivery is available, just delivery charges are advance abd the remaining amount required to pay the applicable amount to the courier at the time of delivery.
Customers should provide a valid phone number and accurate delivery address.
Delivery Partners
Orders may be shipped through available delivery partners, including:
M&P
Pakistan Post
Daraz Express
Delivery times may vary according to location, courier operations, weather, public holidays, peak seasons, and other circumstances outside our direct control.
Providing an accurate delivery address and reachable phone number is the customer’s responsibility.
Delivery Charges
Applicable delivery charges will be communicated or displayed during the ordering process. becuase it depends on order quantity and weight.
Where delivery charges are required to be paid separately in advance, the order may not be processed until the required payment is received.
Returns and Refunds
Returns and refunds are governed by our Refund & Return Policy.
Customers should review that policy before placing an order.
Seeds and Natural Products
Seeds and other natural gardening products may have natural variations.
Germination and plant growth can depend on factors outside the seller’s control, including seed age, storage conditions, temperature, moisture, soil or growing medium, sunlight, planting depth, watering, pests, disease, and cultivation practices.
Therefore, New Green Traders cannot guarantee a particular germination rate or harvest result unless an explicit guarantee is provided with a specific product.
Proper Use of Products
Customers are responsible for using products according to their intended purpose and any instructions provided.
New Green Traders is not responsible for damage resulting from misuse, incorrect application, improper installation, or failure to follow product instructions.
Website Content
All reasonable efforts are made to keep website information accurate and up to date.
However, errors, omissions, technical issues, or temporary inaccuracies may occasionally occur.
We reserve the right to correct errors and update website content when necessary.
Prohibited Use
You agree not to use our website to:
Conduct fraudulent activities.
Submit false or misleading information.
Attempt unauthorized access to our website or systems.
Interfere with website functionality.
Copy or misuse website content for unauthorized commercial purposes.
Engage in any activity that violates applicable law.
Governing Law
These Terms & Conditions are intended to be governed by the applicable laws of Pakistan.
Any dispute relating to an order or use of the website will be addressed in accordance with applicable Pakistani law.
Contact Us
For return or refund assistance, please contact:
New Green Traders
Pakistan
Website: New Green Traders
Email: island97hd@gmail.com
WhatsApp: 03218452718
Please include your order number whenever contacting us about an order.
