Privacy Policy
Privacy Policy
Effective Date: September 19, 2026
New Green Traders respects your privacy and is committed to protecting the information you provide when using our website, placing an order, or contacting us.
This Privacy Policy explains what information we may collect, how we use it, and the circumstances in which it may be shared.
Information We Collect
When you place an order or interact with our website, we may collect information such as:
Customer name
Phone number
Email address
Delivery address
City and postal information
Order details
Payment-related information necessary to process an order
Information you voluntarily provide when contacting customer support
We may also automatically collect certain technical information, such as browser type, device information, IP address, pages visited, and general website usage information.
How We Use Your Information
We may use your information to:
Process and deliver your orders.
Contact you regarding your order.
Confirm orders and delivery details.
Provide customer support.
Process returns, refunds, and exchanges.
Improve our website, products, and services.
Prevent fraud, misuse, or unauthorized activity.
Maintain business and transaction records.
Send promotional communications where permitted and appropriate.
Delivery Partners
To deliver your order, we may share necessary information such as your name, phone number, and delivery address with the courier or delivery service handling your shipment.
Our delivery partners may include M&P, Pakistan Post, and Daraz Express, depending on the order and delivery method.
We only intend to share information reasonably necessary to fulfil the delivery.
Payment Information
Where online payment or other electronic payment methods are available, payment processing may be handled by third-party payment providers.
New Green Traders does not need to store complete card details when payment processing is handled directly by a third-party payment provider.
Customers should review the applicable payment provider’s privacy and security practices before submitting payment information.
Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website traffic, and improve the customer experience.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Protection of Information
We take reasonable administrative and technical measures to protect customer information from unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Services
Our website may use third-party services such as payment providers, courier services, analytics tools, advertising platforms, website plugins, or other service providers.
These third parties may process information according to their own privacy policies and applicable requirements.
Children’s Privacy
Our website is intended for general customers and is not specifically directed toward children.
We do not knowingly request personal information from children for purposes unrelated to providing our services.
Contact Us
For return or refund assistance, please contact:
New Green Traders
Pakistan
Website: New Green Traders
Email: island97hd@gmail.com
WhatsApp: 03218452718
Please include your order number whenever contacting us about an order.
